Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns We accept returns within 14 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
How to Start a Return To initiate a return, please contact us at [your email address] with your order number and reason for return. We will provide you with a prepaid return shipping label at no cost to you.
Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.
Non-Returnable Items The following items cannot be returned:
- Items marked as final sale
- Items that have been used or damaged after delivery
Questions? If you have any questions about our return policy, please contact us at support@glowmydesk.com